STORE POLICY
Customer Care
Welcome to our Customer Care section! At , we are committed to providing exceptional service and support to ensure your shopping experience is enjoyable and hassle-free. Whether you have a question about an order, need assistance with product information, or require help with returns, our dedicated team is here to assist you every step of the way.
Our Services Include:
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Order Assistance: Need help tracking an order or making changes to your purchase? Our customer care team is available to provide timely support and updates.
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Product Information: Unsure about a product? Contact us for detailed information, including specifications, sizes, materials, and more.
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There is no return or exchange policy as of now. Please email us at atomicrakshasi(at)gmail(dot)com or chat us up for specific assistance.
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Technical Support: Facing technical issues or have questions about using our website? Let us know, and we'll help resolve any concerns promptly.
Contact Us:
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Live Chat: Chat with a representative in real-time for assistance during business hours.
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Email Support: Drop us an email at atomicrakshasi(at)gmail(dot)com with your inquiry, and we'll respond promptly.
Privacy & Safety
Privacy and Safety Information
At atomicraksashi.com, we prioritize your privacy and security. We are committed to protecting the personal information you entrust to us. Here’s how we ensure your data is safe:
Secure Transactions:
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All transactions on our website are encrypted with SSL (Secure Sockets Layer) technology to safeguard your payment details.
Data Protection:
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We adhere to strict data protection standards and comply with applicable laws and regulations to protect your personal information.
Information Collection:
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We collect only necessary information to process your orders and provide personalized service. Your data is used solely for these purposes.
Third-Party Disclosure:
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We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required for order fulfillment or legal compliance.
Cookies:
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We use cookies to enhance your browsing experience and analyze site traffic. You can control cookie settings in your browser preferences.
Email Communication:
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We may send you transactional emails related to your orders. You can opt-in to receive promotional emails, and you can unsubscribe at any time.
Account Security:
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Protect your account with a strong password and keep it confidential. We will never ask for your password via email or phone.
Children’s Privacy:
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Our services are not directed at children under 18years old. We do not knowingly collect personal information from children.
Contact Us:
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If you have any questions or concerns about our privacy practices or need assistance with your account, please contact our customer care team at atomicrakshasi(at)gmail(dot)com
Updates to Privacy Policy:
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We may update our Privacy Policy periodically. Any changes will be posted on this page.
Your trust is important to us. Rest assured that we are dedicated to maintaining the highest standards of privacy and security for our valued customers.
Payment Methods
Credit / Debit Cards
For international purchases please contact us at atomicrakshasi(at)gmail(dot)com. Since there is a risk of art fraud and international scammers, we might ask you a list of questions to see if you are a genuine customer.